Use the unified Inbox to review calls and texts alongside email, find the latest client interaction, and return an archived or snoozed conversation to active work.
Focus the history
Choose Texts to show text-message conversations.
Choose Calls to show inbound, outbound, and missed calls.
Use search to find a known person or conversation.
Change the date window to include older history.
Use Inbox, Snoozed, and Archived to control which conversations need attention.
Filter by read state or matched client, or choose a custom from/to date range.
The same rail can show every channel or isolate one kind of communication.
Review a text conversation
Select a text thread to see incoming and outgoing bubbles, delivery status, and attached media. Load older messages when the conversation has more history, then reply without leaving Inbox.
Review a call
Select a call to review the direction, result, participants, timing, and other available call details. Missed calls remain visually distinct so they can be returned promptly.
Manage attention
Mark a row read or unread to preserve your follow-up state. Snooze a conversation until a better time, archive an email, text, or call when complete, or return it to Inbox when it needs attention again.
Continue in the phone widget
Open Communicator from the top bar to call back or continue a text exchange. The Inbox is the broader review surface; the widget is the fastest place to start or continue a live conversation.
Continue exploring Inbox & communications