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Manage billing, plans, and add-ons

Compare plans, manage the workspace subscription and payment method, and understand add-ons.

Written by Geoff Mina

Billing & plan is where the workspace owner compares Moxie plans, changes billing cadence, manages the subscription payment method, and purchases supported add-ons.

Compare plans before changing

Switch between monthly and annual pricing, then use Compare plans for a concise feature matrix. Prices and available plans come from the workspace's current pricing catalog, so the options shown on your account are the source of truth.

Moxie Billing and plan page showing plan cards, monthly and annual choices, payment method, and subscription actions

The current plan is identified directly in the plan cards; unavailable actions remain disabled.

Understand what you are managing

  • Your plan controls the core workspace subscription and included capacity.

  • Payment method is used for Moxie's subscription billing, not for collecting client payments.

  • Add-ons provide optional Communicator phone-line or Moxie Assistant capacity when offered.

  • Subscription invoices are receipts for Moxie service—not invoices sent to your clients.

Read add-on usage and billing

Use the monthly/annual toggle to compare the two billing cadences without duplicating every add-on on screen. Each supported add-on then appears once and shows assigned capacity as X of Y. If assignments exceed the entitlement, Moxie keeps an overage warning visible until capacity or assignments are corrected. Past-due add-ons receive a separate billing warning.

The active-subscriptions table separates what is purchased from what is assigned. It shows each product's status, current billing period, quantity, unit price, and period total. Use Manage billing to change the purchased quantity in the secure billing portal, then use Team & access to change individual assignments.

Know where billing is managed

Web subscriptions can be changed in Moxie. Apple and Google Play subscriptions provide read-only status with provider-specific guidance. AppSumo workspaces show the lifetime tier and included team-member quantity, with core-plan management linked to AppSumo. Optional Stripe-billed Communicator and Assistant add-ons remain manageable in Moxie. Canceling a web subscription can also affect active paid add-ons; review the confirmation carefully.

Access: Billing & plan is owner-only. Client payment processors are configured separately under Payment providers.


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