Create a new ticket in the workspace
Endpoint: /action/tickets/comments/create
Method: POST
Request Body (example):
{
"userEmail": "user@email.com",
"ticketNumber": 10005,
"privateComment": false,
"comment": "This is going to be some rad comment here that is really awesome.",
}
Properties that require further clarification:
userEmail - Required - The email of a known contact or team member in your workspace. NOTE: The request will be rejected if the email is not found in the database
ticketNumber - Required - The numeric identifier of the ticket you are adding a comment to
privateComment - Required - Boolean value to specify if the comment is public or private. This flag is ignored if the userEmail is for a client contact.
comment -Required - The comment being added to the ticket.