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Review Email activity and scheduled sends

Inspect sent messages, review queued email, search by recipient or subject, and cancel future sends.

Written by Geoff Mina

Email activity is the audit and scheduling workspace for messages Moxie sends on your behalf. Use it to confirm delivery records, inspect queued messages, and review bulk sends without searching individual client records.

Choose an activity view

  • Delivery log shows automated and personal messages that have already been sent. Its Opens column shows how many times each tracked message was opened, No opens recorded when a tracked message has not been opened yet, or a dash when open tracking was not enabled for the message. Sort by Opens to find the messages recipients engaged with.

  • Scheduled shows one-to-one messages waiting for a future delivery time.

  • Bulk email shows queued, scheduled, completed, partially sent, failed, and cancelled audience sends.

Moxie Email activity showing the Delivery log with recipient, subject, sent time, and Opens columns

Search by recipient, subject, or list and use the date control to focus the audit window. For a custom range, enter both dates and select Apply.

Inspect a sent message

Select a delivery-log row to open the message details. Moxie shows the sender, recipients, message body when available, and attachments associated with the record. For a tracked message, Opens shows the open count and when it was first opened—for example, Opened 3 times · First opened followed by the date and time—or No opens recorded.

Open counts depend on the recipient's email client loading images, so a message can be read without an open being recorded. Treat opens as a helpful signal rather than proof of delivery or reading.

Manage scheduled email

  1. Choose Scheduled.

  2. Set the date range that includes the planned delivery.

  3. Open a message to verify the recipients, sender, body, and schedule.

  4. Select Cancel scheduled send when it should no longer be delivered.

The Scheduled email view with its date filter and empty-state guidance

Messages created with Send later appear here until delivery or cancellation.

Refresh behavior

Email activity reloads when you enter the page, so messages scheduled or sent elsewhere in Moxie appear without requiring the original screen to update this list directly.


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