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Choose portal features and navigation

Set the workspace-wide client experience and understand how client-specific exceptions behave.

Written by Geoff Mina

Choose the sections clients see by default and preview how those choices shape the portal navigation.

Set the workspace defaults

  1. Go to Settings → Client portal → Features & navigation.

  2. Enable the areas that belong in the standard client experience.

  3. Review the navigation preview as you make changes.

  4. Choose whether new contacts should receive portal access automatically.

  5. Select Save changes.

Moxie portal feature toggles beside a live navigation preview

The preview shows the navigation structure created by the enabled workspace features.

Understand the available features

The portal can include projects, invoices, financial summaries, agreements, time worked, appointments, requests, forms, and files. Only enable sections that support the way you work with clients.

Defaults do not override exceptions

Clients that use customized feature access keep their overrides when workspace defaults change. Use Clients → Portal access to review or remove those exceptions.

Navigation is not the same as visibility

A navigation item makes a section available; it does not publish every record in that section. For example, the Projects feature can be enabled while an individual project remains Not visible.


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